Our client located in Thornhill, ON is looking for a Bilingual French & English Customer Service Representative for a short-term 6-week contract.
- Deal with account retention, customer service, refunds, exchanges, order placements in a timely fashion by telephone
- Direct calls and inquiries to proper departments
- Prepare reports and gather data to build a database of customer inquiries. Use as a template and respond to customer inquiries
- Deal with backorders, customer complaints and delivery information
- Logistics work experience, familiarity with logistics terminology
- General Warehousing and inventory management experience
- Experience with relationship management of external customers
STACK IT Recruitment Inc., based in Mississauga, places candidates throughout the Greater Toronto Area. We pride ourselves in being the number one recruitment company in information technology. Don’t take our word for it – our track record of placing highly qualified candidates speaks for itself!