Orlando,
Full-Time Regular
EB-8582113757

Bilingual Administrative Assistant – Healthcare Practice

Locations: Orlando & Ocoee, Florida

ISS is excited to present an excellent opportunity for a Bilingual Administrative Assistant to join a well-established healthcare practice serving the Orlando and Ocoee communities.

This position is ideal for a warm, professional, and highly organized individual who thrives in a patient-focused environment. As the first point of contact for patients, you will play a vital role in creating a welcoming experience while supporting the day-to-day operations of a busy medical office.

If you are passionate about helping others, providing exceptional customer service, and are fluent in both English and Spanish, we would love to connect with you.

Position Summary

The Bilingual Administrative Assistant supports front office operations by assisting patients, coordinating appointments, maintaining accurate records, and ensuring smooth communication between patients and clinical staff. This role requires professionalism, compassion, strong organizational skills, and the ability to multitask in a fast-paced healthcare setting.

Key Responsibilities

  • Greet patients and visitors with a friendly, professional, and welcoming demeanor
  • Answer phone calls and emails, providing accurate assistance in both English and Spanish
  • Schedule, confirm, and manage patient appointments with accuracy and attention to detail
  • Verify insurance information and process co-pays and patient payments
  • Maintain a clean, organized, and professional front office environment
  • Assist patients with intake forms and provide information regarding office procedures and services
  • Collaborate with clinical and administrative staff to support efficient patient flow and communication
  • Address patient questions and concerns promptly while maintaining professionalism and confidentiality
  • Perform additional administrative duties including filing, data entry, scanning, and record management

Qualifications

  • High school diploma or equivalent required
  • Bilingual in English and Spanish — required
  • Previous experience as a medical receptionist, scheduler, or administrative assistant preferred
  • Healthcare or OB/GYN office experience strongly preferred
  • Excellent communication, interpersonal, and customer service skills
  • Strong organizational skills with great attention to detail
  • Proficiency in Microsoft Office Suite and familiarity with Electronic Health Records (EHR) systems preferred
  • Ability to multitask and work effectively in a fast-paced, team-oriented environment

Why Join This Team?

This opportunity offers the chance to join a compassionate healthcare team dedicated to providing exceptional patient care in a supportive and professional environment. Your role will make a direct impact on the patient experience every day.

Equal Opportunity Employer

Hire Professionals is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.