We are seeking a proactive, detail-oriented Assistant Property Manager to support the successful lease-up and day-to-day operations of a newly constructed luxury apartment community. This role is ideal for a motivated multifamily professional who thrives in a fast-paced environment, excels at resident communication, and understands the elevated service expectations of a luxury brand.

The Assistant Property Manager will play a critical role during lease-up—supporting leasing, resident onboarding, financial administration, and operational coordination—while helping establish strong systems, culture, and resident satisfaction from day one. This is a unique opportunity to help shape the operations, culture, and resident experience of a brand-new luxury community. The Assistant Property Manager will gain hands-on lease-up experience, expanded operational exposure, and the opportunity to grow into a senior leadership role within the organization.

Lease-Up & Resident Experience

• Support leasing and marketing efforts to achieve and sustain lease-up velocity
• Assist with resident onboarding, move-ins, renewals, and move-outs
• Deliver high-touch, professional resident communication aligned with luxury standards
• Address resident questions and concerns promptly and diplomatically
• Support resident retention initiatives and community engagement efforts

Operational & Administrative Support

• Assist the Property Manager with daily operations of the community
• Manage resident files, lease documentation, and compliance requirements
• Coordinate with maintenance and leasing teams to ensure seamless operations
• Support service request tracking and follow-up to ensure timely resolution
• Assist with vendor coordination and work order documentation

Financial & Reporting Duties

• Process rent payments, collections, and delinquency follow-up
• Assist with accounts payable, invoice processing, and expense tracking
• Support month-end reporting, audits, and financial accuracy
• Ensure adherence to company policies and fair housing regulations

Team & Culture Support

• Act as a visible, supportive presence for onsite team members
• Step in as a leader in the Property Manager’s absence when needed
• Contribute to building a strong service culture during the lease-up phase

Qualifications

• Minimum 2–4 years of multifamily property management experience
• Prior lease-up experience strongly preferred
• Experience in luxury, Class A, high-rise, or mid-rise communities preferred
• Strong understanding of leasing, resident relations, and property operations
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail
• Proficiency with property management software (Yardi, RealPage, MRI, or similar)
• Ability to manage multiple priorities in a fast-moving environment
• Professional demeanor with a customer-service mindset

What We Offer

• Competitive compensation and performance incentives
• Comprehensive benefits package (medical, dental, vision, 401k, PTO)
• Opportunity to be part of an exciting luxury lease-up from the ground floor
• Career growth within a dynamic, growing organization
• Collaborative, professional team environment

Apply today or reach out to Ashley Kahriman with any questions!
215-661-8834 x 105
ashley@msbresources.com

This is an on-site position located in Washington, DC.

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