Assistant Hardware Store Manager: CT

Hartford CT
$55,000.00 - $65,000.00
Job Type
Full-Time Regular
Min Years Experience
Apply With
Our client, a well-known, reputable Retail Hardware & Building Materials Dealer in the Greater Hartford area, has hired SnapDragon to assist them in their search for an Assistant Store Manager. The Assistant Manager is responsible for ensuring exceptional customer service while achieving sales goals. This includes customer satisfaction, driving sales, and building the sales skills and product knowledge of the team. You will be accountable for demonstrating knowledge of the store's purpose and goals and have the skills to help each associate achieve those goals.

Position Responsibilities:
  • Train, coach and observe associates using the company’s sales process
  • Provide input into merchandising decisions to ownership
  • Implement the marketing strategy for the current year
  • Maximize productivity and profitability by balancing sales and expenses, identify sales opportunities and set customer service standards
  • Manages financial objectives, understanding the annual budget; watching expenditures; analyzing variances; assisting with corrective actions
  • Identifies current and future customer requirements by establishing rapport
  • Manages all customer engagement programs
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories
  • Resolve customer and employee complaints in a timely and satisfactory manner
  • Lead assistant manager, supervisors, and associate team members in accomplishing store goals
  • Secures merchandise by implementing security systems and measures
Position Qualifications:
  • Possess a vast product knowledge of hardware, paint, plumbing products, appliances, and building material related products
  • Minimum of 3 years retail management experience
  • Strong leadership and analytical skills
  • Excellent customer service skills
  • Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
  • Strong problem-solving and organizational skills, able to handle multiple tasks with a high attention to detail
  • Knowledge of retail computer systems, MS Word and Excel is a must
  • Must be willing and able to work flexible hours including evenings, weekends and holidays
Our client offers a very competitive compensation package along with excellent employee benefits including: Medical, Dental, Vision, 401K, Paid Holidays and Vacations, and more.

SnapDragon Associates is a capable group of thinkers and doers dedicated to offering a full slate of recruiting and consulting services. Our firm is highly regarded, nationwide, as the best in the industry for the fact that we are all "lumber people" servicing lumber, millwork, hardware, and building material manufacturers, wholesalers and retail companies. We specialize in providing these companies with Successful, Highly Qualified, and Motivated Professionals.

You might say we are not a "Search Firm" but rather a "Find Firm."

Our proven results positively impact the bottom line of companies all over North America. The lumber industry is taking off as demand and production rise! The growth our clients are experiencing daily is creating a constellation of new careers. For a complete listing of our current opportunities please visit us online at or contact Kammey directly at 603.621.9037 Ext. 107.