Details

Location
Gaffney SC
Salary
$17.00 — $17.00

ABOUT US

Job Impulse, Inc. is an international recruitment company that focuses on upgrading the career opportunities of our candidates. We strive to create a professional partnership between our clients and contractors looking for their next career move. We have over 9,000 employees working in locations across twelve countries in fields ranging from industrial to office, marketing to engineering, technology, aerospace, medical, and more.

JOB DESCRIPTION

Job Impulse, Inc. has an immediate opening for an APPOINTMENT SETTER in GAFFNEY, SC. Our client is a neuropathy/chiropractic health clinic. The APPOINTMENT SETTER is responsible for handling warm leads, ensuring a smooth and efficient appointment scheduling process while also assisting with general office tasks as needed.

Responsibilities of an APPOINTMENT SETTER includes:

  • Answer inbound calls from patients and clients, addressing inquiries, providing information, and scheduling appointments in a timely and courteous manner.
  • Follow up on warm leads via outbound calls, confirming appointments, rescheduling, or sending reminders, while maintaining a friendly tone.
  • Efficiently manage and maintain the scheduling system, ensuring that appointments are correctly entered and confirmed. Help organize patient appointments and ensure timely follow-ups. Communicate clearly with patients, answering questions and providing necessary information regarding services, policies, and office procedures.
  • Deliver exceptional customer service with every interaction. Ensure patient satisfaction and resolve any scheduling concerns in a professional manner.
  • Provide additional office support as needed, including assisting with filing, paperwork, and light administrative tasks.
  • Ensure accurate data entry and record keeping of patient interactions, appointments, and contact information.
  • Work closely with the office team to ensure smooth daily operations and maintain an organized, welcoming environment for patients.

Job Requirements of an APPOINTMENT SETTER:

  • Previous experience in appointment setting, customer service, or a similar role. Experience with inbound and outbound calling, including handling warm leads, is highly preferred.
  • Excellent verbal communication skills, with a warm and friendly phone demeanor. Ability to communicate effectively with patients and office staff.
  • Strong organizational skills with the ability to multitask and manage time effectively. Attention to detail is crucial.
  • Comfortability using office phone systems and scheduling software (experience with scheduling software is a plus).
  • Patient and empathetic attitude, with a genuine desire to help and support patients.
  • Ability to collaborate effectively with other office staff and contribute to a positive office culture.
  • Ability to handle multiple tasks and shift priorities when needed, ensuring a smooth and efficient operation.

REQUIRED Experience and Education:

  • Previous experience in a healthcare or medical office environment (a plus).
  • Strong interpersonal skills and the ability to create a welcoming and positive environment.
  • Experience with phone-based customer service and appointment scheduling.
  • A proactive and reliable team player who can handle administrative tasks and interact with patients professionally.

**For immediate consideration, our Spartanburg Branch can be called at 864-764-1553 or texted at 864-712-5111.

Conducting (drug screening and/or background check) report inquiries may be necessary for employment purposes.

Job Impulse, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Please be sure to carefully read through all requirements for the APPOINTMENT SETTER as only serious applicants will be contacted. Unfortunately, not all candidates can be contacted who respond to this job, however we will reach out to you directly if your experience is determined match to the desired requirements. Thank you.