Position Title: Application Engineer

Department: Engineering

Location: San Jose, CA

Basic Purpose and Objective

The company is seeking a highly motivated Application Engineer to serve as a technical liaison between key customers and internal teams. This role focuses on understanding customer needs, evaluating technical requirements, and supporting product development and application processes. The successful candidate will play a critical role in managing projects, mentoring team members, and driving customer satisfaction through technical expertise and effective communication.

Specific Duties and Responsibilities:

• Communicate with key customers to document product and project requirements, ensuring clear understanding of their needs.
• Identify new product applications and collaborate with the company’s R&D, manufacturing, sales, and marketing teams to drive innovation.
• Evaluate customer application requirements to address technical considerations and ensure product compatibility.
• Coordinate customer analysis requests, preparing, reviewing, and issuing detailed written reports to present findings.
• Manage documentation and activities for assigned projects, ensuring timely and accurate completion.
• Provide mentoring through technical reviews and support to other application engineers within the department.
• Train and develop customers and the company’s personnel on the company’s products to enhance product knowledge and application success.
• Assess customer requirements related to requests for quotations, ensuring technical and commercial accuracy.
• Identify cost reduction opportunities and new design possibilities to enhance product value and efficiency.
• Collaborate with development engineers to evaluate tested bearings and provide technical insights.
• Support the supply of customer sample bearing requests to facilitate product evaluation.
• Report progress on activities such as interchanges, monthly reports, travel, and expenses in a timely and organized manner.

Education and Experience Required:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field (or equivalent experience).
• 3+ years of experience in application engineering, product development, or a customer-facing technical role.
• Strong technical aptitude with the ability to evaluate mechanical components and systems, preferably bearings or similar products.
• Excellent communication and interpersonal skills to engage with customers, internal teams, and stakeholders effectively.
• Proven project management skills with the ability to handle multiple priorities and meet deadlines.
• Experience interpreting technical specifications, drawings, and customer requirements.
• Proficiency in Microsoft Office and technical documentation tools; experience with CAD software (e.g., SolidWorks, AutoCAD) is a plus.
• Ability to mentor and train others, fostering a collaborative and knowledge-sharing environment.
• Willingness to travel as needed to support customer meetings, training, or project requirements.
• Knowledge of cost analysis, product design optimization, or manufacturing processes is an advantage.

Preferred Skills:

• Familiarity with bearing applications, mechanical power transmission, or related industries.
• Experience with customer relationship management (CRM) systems or enterprise resource planning (ERP) software.
• Background in conducting technical training or presentations for diverse audiences.

Details