Develops and retains a quality Agent client base. Administers marketing program focusing on prospective agents and provides maintenance of existing customers. Agency Representatives interface with division/regional management and legal counsel on the appropriate management of agents. Agency representatives have an ongoing responsibility for maintaining the customer relationship and servicing the customer’s needs throughout.

Builds client relationships, secures new business from new customers, and maintains and expands business with existing client base.

• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, referrals and other sources.
• Develops and executes a call plan for the area assigned to include calls to and appointments with prospective agents.
• Is highly visible in his/her marketing area by attending title insurance industry functions and participating in appropriate organizations.
• Effectively creates or adapts and delivers group and individual presentations to customer groups, target customers, and others.
• Assesses individual client needs and develops, presents and implements a plan to meet those needs
• Communicates proactively with and responds in a timely manner to clients, fulfilling the services platform working with administrative support, underwriting counsel and regional management.
• Reviews agents operations on a regular basis with emphasis on risk control
• Monitors agents policy inventories, supplies and policy remittance reports
• Performs policy audits, underwriting quality control checks and periodic field audits for agents

Job Qualifications:

• High School Diploma
• 2 – 5 years of successful Title/Real estate industry experience.
• Proven track record of meeting and exceeding sales goals.
• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions.
• Applies diplomacy and tact in all business interpersonal activities
• Demonstrates persistence, tenacity and consistency in pursuing revenue opportunities.
• Strong interpersonal communication skills.
• Ability to persuade and influence others. Strong negotiation skills.
• Flexible with the ability to adapt strategy to changing conditions.
• Understanding of market and competition with the ability to identify external threats and opportunities.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public

Location:

• Michigan

Details