Job Description

Our client, a growing construction services provider in Charlotte, is seeking an Administrative Assistant with strong Customer Service skills to join their team

Essential Functions

  • Maintain a filing system, ensuring documentation/information is current and can be readily retrieved.
  • Customer Service
  • Handle incoming calls, emails, and company related correspondence daily, including customer inquiries and complaints, routing inquiries/requests to appropriate individual/department for response, following up and providing any coordination necessary to ensure response occurs in timely, efficient manner.
  • Assist customers with immediate needs and help employees with tasks related to customer requests.
  • Assist with AR
  • Track paperwork, process new work/projects, change the status of work/projects, complete CUs, create invoices for all jobs and keep a detailed record of start and end dates in a separate log.
  • Working on and submitting proposals
  • Perform other duties as required and/or assigned.
  • Assist and support field management on projects and daily business needs.

Minimum Qualifications

  • 3 years of related clerical or administrative experience related to work orders and invoice processing.
  • Abilities to perform duties associated with scheduling, prioritizing work orders, and payroll.
  • Strong organizational skills with high attention to detail and quality of work.
  • Ability to work under pressure to meet deadlines in a fast-paced, dynamic environment while managing multiple tasks.
  • Ability to establish and maintain strong relationships and deliver exceptional customer service experience to both internal and external customers.
  • Ability to effectively take action to solve problems while exhibiting sound judgement.
  • Excellent written and verbal communication skills.
  • Ability to be results-oriented, taking initiative to make things happen, accept accountability, and have a “can do” attitude.
  • Advanced proficiency in Microsoft Office applications.

Preferred Qualifications

  • An Associate Degree in Business Management or similar discipline.
  • Experience in a construction or property management a plus but not required
Salary of $40K to $60K plus excellent benefits

Click here to apply online


Charlotte, NC
Date Posted