Position: Administrative / Office Assistant
Salary: $60,000-$65,000
Location: Ottawa (In-Office 4 days/week / Hybrid 1 day/week)
Employment Type: Full-time
Department: Administration

---

About the Role

Our client is seeking a detail-oriented and resourceful Administrative / Office Assistant to support daily office operations and assist with travel logistics for their team. This role is ideal for someone who enjoys organization, multitasking, and delivering exceptional internal service. The successful candidate will be professional, proactive, and comfortable working in a fast-paced environment.

---

Key Responsibilities

Administrative Support

• Provide day-to-day administrative support to management and team members

• Prepare, edit, and format letters, reports, presentations, and internal documents

• Maintain organized digital filing systems

• Answer and direct calls, monitor general email inboxes, and greet visitors

• Coordinate office supplies, equipment, service requests, and vendor interactions

• Support meeting logistics, events, and special projects as required

Office & Travel Coordination

• Arrange domestic and international travel for employees, including flights, accommodations, ground transportation, and itineraries as needed

• Ensure travel bookings align with organizational policies, budgets, and approval processes

• Prepare and distribute travel itineraries and confirmation packages

• Track travel bookings, cancellations, and changes

• Provide support with travel-related inquiries before and during trips

• Maintain relationships with travel vendors and service providers

---

Qualifications

Required

• 1–3 years of experience in administrative or office support, travel coordination, or a related role

• Strong proficiency with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint)

• Excellent organizational, interpersonal, and communication skills

• Ability to manage multiple priorities and meet deadlines

• Exceptional attention to detail and accuracy

• Professionalism, discretion, and ability to maintain confidentiality

• Strong problem-solving skills and ability to work independently

Assets (Nice to Have)

• Bilingualism (English/French) – considered an asset

• Experience booking travel or working with travel management tools