Admin Assistant
Job Description
Join the team as an Administrative Assistant (Hybrid Role) with The National Basketball Academy (TNBA), where you’ll thrive in a fast-paced environment while supporting a growing nationwide basketball training organization!
This opportunity provides flexibility with a work-from-home hybrid schedule, offering a rewarding role that supports work-life balance.
Responsibilities:
Support and organize daily business operations across multiple TNBA markets and time zones.
Answer incoming calls and direct inquiries to the appropriate team members.
Oversee and maintain background checks and drug screening protocols for all TNBA locations.
Maintain up-to-date and accurate personnel records, including new hire paperwork and compliance documents.
Perform data entry and manage financial tracking in QuickBooks.
Assist with client communications, invoicing, collections, and payment tracking.
Manage customer refunds and disputes through LeagueApps; retrieve and organize payment data.
Coordinate with insurance providers to obtain and manage Certificates of Insurance (COIs) as needed.
Contribute to social media content and scheduling across TNBA platforms.
Participate in identifying and implementing improvements to TNBA’s operational processes.
(Optional) Assist onsite at TNBA events and training programs when needed.
Qualifications:
Highly professional, organized, and dependable with strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher).
Comfortable managing responsibilities across multiple time zones and locations.
Experience using QuickBooks and LeagueApps is a plus.
Effective communication and customer service skills.
Self-starter with the ability to work independently and prioritize tasks.
General knowledge of the NBA and basketball culture is strongly preferred.
Company Culture & Perks:
Promoting a positive and encouraging work environment focused on development and career advancement.
Amazing benefits package.
401(k) plan with company match (free money!).
Weekly company lunch from top local restaurants.
Social activities, community involvement, and company events.
For questions or to submit your resume, please contact AndersonBiro Staffing at (216) 232-2329.