Accounts Receivable Specialist
Job Description
Join the team as an Accounts Receivable Specialist with our Westlake client, a leader in their industry with over 30 years of success. Be part of a dynamic organization where precision, innovation, and excellence are at the core of everything they do. As they expand across Ohio, Ontario, Canada, Eastern Pennsylvania, and Indiana, we are seeking talented individuals to grow with them.
This is a full-time position with flexibility to work from home one day per week.
Responsibilities:
- Ensure accurate and timely invoicing to customers.
- Perform follow-up with customers by sending statements, reissuing invoices, and addressing billing issues and payment challenges.
- Reconcile and post payments from customers.
- Process electronic payments (credit cards, ACH, etc.).
- Contact customers for past-due payments.
- Prepare reports related to uncollectable accounts and bad debt.
- Communicate with branches to post payments and reconcile customer accounts.
- Prepare various reports and analysis documents as needed.
- Research and apply unallocated cash.
- Maintain customer information to ensure accuracy and currency.
- Set up and maintain customer portal access where required.
- Submit/upload customer invoices into customer portals.
- Interact with and support branch, regional, and corporate personnel in accounts receivable and credit/collections issues.
- Provide certificates of insurance to customers when required.
- Demonstrate continuous improvement in operations, accuracy, timeliness, and efficiency to reduce errors and increase effectiveness.
- Assist with special projects.
- Establish priorities for completing your own work while staying on a focused, efficient path for achieving results.
Skills and Personal Characteristics:
- High degree of accuracy with data entry and payment processing.
- Detail-oriented, organized, and able to prioritize work effectively.
- Friendly, professional, and assertive when interacting with internal and external parties.
- Ability to discuss difficult collections issues and reach amicable solutions.
- Capable of working independently with little supervision.
Requirements:
- High school diploma required; Associate’s degree in Accounting or higher preferred.
- 3–5 years of experience in Accounts Receivables.
- 2+ years of Credit & Collections experience.
- Experience with electronic payment processing and online banking.
- Advanced knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
- Experience with middle market company accounting software required; Aspire Landscape software and Acumatica Accounting experience are a plus.
- Solid understanding of basic bookkeeping and accounting principles.
- Proven ability to calculate, post, and manage accounting figures and financial records.
Company Culture & Perks:
- Promoting a positive and encouraging work environment focused on employee development and career advancement.
- Amazing benefits package.
- Flexibility to work from home one day per week.
For questions or to submit your resume, please contact Tracy at (216) 232-3282.