Accounts Receivable / Collections Specialist

Accounts Receivable / Collections Associate

Pay Rate: $30/hour
Location: On-site or Hybrid (as applicable)
Company Type: Product-based company (manufacturing / distribution)

Position Summary

We are seeking an Accounts Receivable / Collections Associate to manage customer receivables and support timely cash collection for a growing, product-based organization. This role focuses on business to business customer accounts, resolving billing issues, maintaining positive customer relationships, and ensuring accurate and efficient cash application—not high-volume or consumer collections.

Key Responsibilities

• Manage a portfolio of business client accounts, monitoring aging and following up on past-due balances

• Perform outbound collection calls and email outreach in a professional, relationship-focused manner

• Research and resolve invoice discrepancies, pricing issues, short pays, and deductions

• Collaborate with Sales, Customer Service, Shipping, and Accounting to resolve disputes and prevent delays in payment

• Apply customer payments (checks, ACH, wire) accurately and timely

• Reconcile customer accounts and maintain clean AR aging

• Prepare AR aging reports and provide status updates to management

• Assist with month-end close activities related to accounts receivable

• Support process improvements to reduce DSO and improve cash flow

Qualifications:

• 3+ years of Accounts Receivable and business to business collections experience within a product-based company (manufacturing, distribution, or similar)

• Strong understanding of AR processes, collections and aging management

• Experience working with ERP systems (NetSuite, SAP, Oracle, Microsoft Dynamics, or similar)

What We Offer:

• Competitive pay at $30-$32/hour

• Stable, product-driven business environment

• Collaborative accounting and operations team

• Opportunity to make a direct impact on cash flow and financial operations