Account Manager

Account Manager, Biorepository and Sample Management Services

Location: New England, Northeast U.S. · Regionally based (must reside in territory)

About the Company

Our client is a well-established global life sciences services and solutions provider with 1,000 to 5,000 employees and operations across North America, Europe and Asia. The company helps pharma/biotech sponsors, academic institutions and healthcare organizations protect and manage critical biological materials from early research through clinical development and commercial manufacturing. Its sample management business is growing, supported by ongoing capacity investment and recent strategic acquisitions.

Position Overview

The Account Manager (also known in the market as a Territory Manager or Business Development Manager, Sample Management Services) will grow bookings for biorepository and cold-chain storage services across New England territory. Reporting to the Regional Sales Director, this regionally based role focuses on winning new pharma/biotech sponsors while expanding established accounts. The Account Manager joins a national team of territory-based business developers and works closely with sales enablement, inside sales, sales operations, quality and project management.

Key Responsibilities

• Develop new businesses with pharma/biotech sponsors, academic and healthcare organizations across the territory
• Expand relationships within existing accounts by supporting additional programs, studies and departments
• Build and manage a qualified pipeline through prospecting, regional events and marketing-generated leads
• Meet in person with customers regularly and lead tailored service presentations and facility visits
• Guide opportunities from first meeting through signed agreements, coordinating MSAs, quality agreements and statements of work with internal partners
• Bring the right internal experts, including quality, IT and operations, into customer discussions
• Maintain accurate opportunities and forecasts in Salesforce
• Partner with sales enablement on targeted territory campaigns

Candidate Profile

• Bachelor's degree, ideally in a scientific discipline
• 3+ years of business development experience selling life science services to pharma/biotech sponsors, such as CRO, CDMO, testing, biorepository or clinical logistics services
• Track record of winning new logos and building pipelines from the ground up
• Comfort with multi-stakeholder sales and contracting cycles of two to three months or longer
• Strong preference for regular in-person customer engagement
• Experience with Salesforce and a formal selling methodology
• Residence within the territory of New England

Company and Opportunity Differentiators

• Broad addressable market: storage needs span every therapeutic area and modality
• Dedicated sales enablement and inside sales support that delivers warm, qualified leads
• Established accounts with meaningful room to grow, plus significant untapped territory
• Strong investment in customer-facing time, including regional events and customer visits
• Incentive plan that pays from the first dollar booked, with accelerators above plan

Compensation

Base salary range: $125,000 to $150,000, plus incentive compensation. Estimated OTE: 200,000+

This is a confidential retained search conducted by 3D CRO Group. All inquiries are held in strict confidence.