Account Manager

Overview:

We are looking for a highly motivated professional who can excel in the position of Account Manager to expand our business further. If you share our passion for unbeatable quality in service and products, the career opportunities at our company might be an excellent match

Duties:

• Develops and implements effective strategic sales plans for the assigned region to accommodate the company and/or department goals.
• Analyzes and directs sales forecasting activities and set performance goals accordingly.
• Sets short and long-term strategic plans to achieve the company’s goals and objectives.
• Ensures that all policies and procedures are developed; business plan strategies, timeliness, quality of the services, goals, etc. are monitored and followed.
• Motivates, develops, and mentors the members of the sales department for improved performance and positive direction.
• Hires, trains, motivates and coaches staff members as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities to maximize their potential.
• Reviews performance data (sales and activity reports) to monitor and measure productivity, goal progress, and activity levels.
• Generates reports, and presents information to upper-level managers.
• Ensures contacts are well maintained with clients to create good work relationships that support sales and increase customer base.
• Develops new accounts by distributing flyers, relaying information by email/phone calls (cold/warm calling), arranging appointments, and attending customer meetings.
• Travels within an assigned sales territory to conduct face-to-face meetings with potential and existing customers.
• Continually meeting or exceeding sales targets by selling company products to new and existing customers.
• Strategically negotiating with potential and existing customers to close sales
• Addresses issues bordering on pricing, delivery of goods, an desolation of customer complaints
• Approaches and communicates with existing and potential customers regarding products.
• Builds good relationships within the Company and outside the Company in the industry.
• Communicates with customers and distributors to forecast high-demand products.
• Creates customer work orders and relays the information to the Inside Sales department.
• Creates sample request forms to submit to the warehouse.
• Updates customer information in CRM software to maintain an accurate record of all leads, customer accounts, and sales.
• Keeps abreast of the latest industry developments by attending meetings, training workshops, and industry events.
• Researches competitors' products and pricing as well as market conditions.
• Attends trade shows.
• Assists Inside Sales with aged receivable collection if needed.
• Collaborates with the marketing department to expand brand presence through the creation of suitable marketing materials.
• Other duties assigned by upper-level managers

Qualifications/Skills:

• Proven experience as a sales representative in the industry preferred (fire protection or construction).
• Able to travel frequently as required of the job.
• Familiarity with Customer Relationship Management (CRM) software.
• Strong desire to excel in sales.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Excellent skills in both verbal and written communication.
• Proficient with Microsoft Office Suite or related software.
• Must be able to legally work in the U.S. without any visa support.