Job Type
Contract Full-Time
Date Posted

Job Title: Product Specialist

Assignment Length: 5 months with possibility for extension

Project City and State: Columbus, Ohio

Are you a Product Specialist with 3-4 years of experience creating, maintaining, and cataloging business process maps?

If so, check out this job!

Vertex is a US-based tech company with 15 years’ experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex business problems using creativity and technologies that drive results.

What you can expect?

· Professional recruiters with vast industry knowledge

· Expert credentialing

· No-hassle onboarding

What’s in it for you?

· An assignment that uses your skills

· Opportunities to advance your career

· Competitive compensation

· Great work environment

Qualifications (Critical Skills)

· Good experience in working with SharePoint, Visio, Excel, PowerPoint, Word, etc.

· Effective communication, presentation, & organizational skills.

· Familiar with Project Management methodologies like Waterfall and Agile.

· Ability to establish priorities & follow through on projects, paying close attention to detail with minimal supervision.

· Ability to deal with many variables & determine specific action.

· Excellent written and oral communication skills with technical and business teams on complex technical & non-technical matters.

What you’ll be doing

· Participates in Team activities, Design discussions, Stand up meetings and Review with team.

· Develops business process mapping catalog of all processes that exist in more than one module and/or tool.

· Manages automated business process tools and/or services vendor to determine where gaps exist between business processes.

· Develops manual business processes for processes that the automated tool doesn’t accommodate.

· Develops life cycle of IT vendor management process and procedures and incorporate best practices to ensure contracts are properly leveraged and aligned with legal and ethical practices.

· Designs, develops, and integrates vendor quality management framework and principles.

· Conducts and participates in strategic planning sessions to ensure the intended focus of the project is being met.

· Manages and addresses identified issues with vendors as it aligns with SLAs, deliverables, and resources necessary to complete the contractual agreement.

· Identifies and provides recommendations to Agency Leadership and Operations Management to drive increased vendor performance.

· Coordinates the development of business processing mapping and reports trends, risks, issues, and progress to support the process and trends.

Desired Skills

· Demonstrates effective leadership, analytical and problem-solving skills.

· Ability to work independently, as well as part of a team.

· Stay abreast of current business process mapping technologies.

· Establish facts and draw valid conclusions.

· Recognize patterns and opportunities for improvement throughout the entire organization.

· Ability to discern critical from minor problems.

· Takes accountability and ownership for their assigned work and activities.


· BS/BA degree or combination of education & experience