Minimum of 5 years of face-to-face consumer selling experience, preferably with experience selling high-quality, premium consumer products. NOTE: Experience in mattress sales or manufacturing is NOT required (indeed, it’s not even desired).

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

- Achieves or exceeds assigned sales goals by selling mattresses, box springs and related products

- Consistently uses our client’s sales process and talking points to establish rapport, determine customer needs, overcome objections and close the sale or gain customer commitment

- Accurately educates customers about products features, benefits and terms of sale in accordance with company standards

- Takes initiative in outbound efforts to contact potential customers, referral sources and other potential leads

- Projects a positive, professional and energetic demeanor

- Promotes team work and good working relationships with co-workers in all locations

- Delivers outstanding customer service

- Consistently builds customer relationships and maintains sales pipeline

- Maintains competition awareness

- Attends marketing, networking and in store events

- Maintains an awareness of all our client’s marketing and promotional efforts

- Captures accurate and complete customer information in the CRM database

- Writes and maintains accurate sales orders and customer cards

- Actively participates in sales meetings

- Performs duties at all company locations as requested

- Keeps RMA’s within company standards

- Complies with all company policies and procedures

ATTRIBUTES & COMPETENCIES

- Ability to Close: Loves to sell, and is unafraid to ask the customer to close a transaction.

- Problem Solving: Helps the confused buyer assess their needs and wants.

- Interpersonal: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others ideas and tries new things.

- Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions;

- Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

- Written Communication: Able to read and interpret written information, as well as write clear and effective messages to customers and other employees.

- Quality Management: Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness. Monitors own work to ensure quality.

- Ethics: Treats people with respect; keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.

- Organizational Support: Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organizations goals and values. Supports affirmative action and respects diversity.

- Attendance/Punctuality: Is consistently at work and on time. Ensures work responsibilities are covered when absent.

- Dependability: Follows instructions, responds to management direction. Takes responsibility for own actions. Keeps commitments.

3BEDUCATION

High School Diploma or General Education Diploma.

3BOTHER QUALIFICATIONS

- Language Ability: Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to accurately fill out customer orders both in written and computer entry formats. Ability to speak effectively before individuals or small groups of customers.

- Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

- Computer Skills: To perform the job successfully, an individual should have knowledge or Word Processing software; Spreadsheet software and Order entry systems.

WORK HOURS AND LOCATION(S)

Our client’s retail showrooms are open 7 days per week and sometimes require overtime and work on Company recognized Holidays. This position may alternate its assignment location to either of their two (2) retail showrooms.

COMPENSATION & BENEFITS

Please include salary requirements.

Our client’s benefit program (offered only if hired directly with our client) includes but is not limited to:

- medical, dental, vision

- 401K profit sharing,

- FSA,

- commuter checks,

- company paid life Insurance, AD/D, Long term disability, short term disability and

- 10 paid Holidays per year and

- paid time off