Our open positions are listed below. If you don’t see a position that interests you, we still invite you to submit your resume here.

1-11 of 11

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Boston / MA

Account Manager - Subaru

Our rapidly expanding company currently has an opening for a talented, motivated and qualified candidate to join our team as an Account Manager for the Subaru dealership marketing program. Our Account Manager will travel within the assigned territory to the designated area dealerships to ensure program understanding and usage of an exclusive marketing software platform in partnership with Subaru for their automotive dealership network. The individual filling this position is expected to both service and support the dealership's participation of this program, as well as sell participating ongoing services. They will develop a core relationship that facilitates an ongoing business relationship with the Subaru field force and the territory dealerships. Responsibilities: Enroll and maintain Subaru dealers. Inform & educate dealers on our program, program processes and program updates. Train dealership personnel and Subaru personnel on utilizing software and marketing programs. Assist dealers in selecting and launching individual & quarterly marketing programs. Support and direct the benefits of the program during in-person and phone follow-up. Act as the primary sales and support contact for assigned geography. Keep the company accurately apprised of the program status of each assigned dealership within the manufacture's territory. Build and maintain a highly professional relationship with the OEM field force and zone management. Have strong verbal and written skills. Have experience working with Outlook, Excel, Word and other Office programs. Required Skills and Experience: 2+ Years dealer sales or service and/or manufacture experience. Well-spoken/written; articulate and able to maintain a professional appearance/attitude at all times. Previous record of success and excellent employment references. The ability to thrive under pressure and maintain a positive problem-solving attitude. Some overnight travel is required. Strong marketing experience is also a big plus. Compensation package includes a base salary, and account maintenance commissions. Job Benefits & Perks: Paid health, dental, and vision insurance. 401K, paid holidays, and PTO. Competitive wage; compensation commensurate with skills and experience. ... (read more)
Pittsburgh / PA

Account Manager - Subaru

Our rapidly expanding company currently has an opening for a talented, motivated and qualified candidate to join our team as an Account Manager for the Subaru dealership marketing program. Our Account Manager will travel within the assigned territory to the designated area dealerships to ensure program understanding and usage of an exclusive marketing software platform in partnership with Subaru for their automotive dealership network. The individual filling this position is expected to both service and support the dealership's participation of this program, as well as sell participating ongoing services. They will develop a core relationship that facilitates an ongoing business relationship with the Subaru field force and the territory dealerships. Responsibilities: Enroll and maintain Subaru dealers. Inform & educate dealers on our program, program processes and program updates. Train dealership personnel and Subaru personnel on utilizing software and marketing programs. Assist dealers in selecting and launching individual & quarterly marketing programs. Support and direct the benefits of the program during in-person and phone follow-up. Act as the primary sales and support contact for assigned geography. Keep the company accurately apprised of the program status of each assigned dealership within the manufacture's territory. Build and maintain a highly professional relationship with the OEM field force and zone management. Have strong verbal and written skills. Have experience working with Outlook, Excel, Word and other Office programs. Required Skills and Experience: 2+ Years dealer sales or service and/or manufacture experience. Well-spoken/written; articulate and able to maintain a professional appearance/attitude at all times. Previous record of success and excellent employment references. The ability to thrive under pressure and maintain a positive problem-solving attitude. Some overnight travel is required. Strong marketing experience is also a big plus. Compensation package includes a base salary, and account maintenance commissions. Job Benefits & Perks: Paid health, dental, and vision insurance. 401K, paid holidays, and PTO. Competitive wage; compensation commensurate with skills and experience. ... (read more)
Houston / TX

Technical Support Representative

We are seeking bright, high energy, customer service fanatics! Our team is growing, and this is a great opportunity to launch your career with a leader in the automotive software industry. Ideal candidates should have at least 1 years’ experience in customer service with a technical background. This position requires a team member that does well supporting end users on (web based) software programs, is personable and professional on the phone, has great patience, and is very savvy with software. He/she must have experience in providing customer support over the phone and via e-mail. Essential Responsibilities: Support business customers on our proprietary software to identify service-related needs and offer the most appropriate solutions providing world-class customer service. Proactively stay up to date with all the latest technologies concerning our products and the underlying technologies. Recognize and escalate difficult technical/business issues within the organization. Work with support and/or product development personnel to troubleshoot and work around product issues. Prioritize and organize customer ticket workload. Listen, comprehend, and communicate well. Required Skills and Experience: Excellent Customer Support and Technical skills. Good understanding of Windows Operating System. Ability to professionally interact with the end user to train and work with them to meet new requirements and needs. Highly self-motivated and independent. Excellent troubleshooting skills. Well-organized, with the ability to multi-task, and work with minimal supervision. Desired Skills (not required): Experience providing in-person Windows and Mac support, as well as mobile device support (iOS, Android and Windows based devices) is preferred. 1 year of high-level technical support in a Windows environment. 1 year of technical experience with computer software, including the installation and configuration of Windows programs. Knowledge of Windows Server operating system architecture and security. Benefits Health, dental, and vision insurance. 401K, paid holidays, and PTO. Competitive wage; compensation commensurate with skills and experience. ... (read more)
Clearwater / FL

Marketing Account Manager

The Marketing Account Manager is responsible for the marketing strategy and creative output for Affinitiv’s premier business partners. You will assist with the development and planning of cohesive campaign approaches and deliver strategic communications solutions that help our clients attain their marketing and communication objectives. We are seeking someone who embraces technology, is current with new marketing communication trends, and is riveted by the continual evolution of the internet and digital marketing. You will work collaboratively with marketing counterparts, departmental leaders, and our business partners to develop, establish, and maintain marketing strategies to meet organization and customer objectives. As an effective leader, the marketing account manager will: Collaborate with designers, copywriters, data scientists, program managers, field managers, and key client stakeholders to produce high-performing tier 3 sales and service communications that drives business for clients. Lead and develop a team of marketing project managers. Fully immerse themselves within key client brand and ensure all marketing initiatives comply with client brand standards. Develop documentation and road maps for processes, A/B tests, and campaigns that succeed through email, mail, and social media. Monitor, review, and report on all marketing initiatives and results. Establish strategic marketing plans and implement with client approval. Proactively consult and recommend key marketing initiatives that engage customers and grows revenue. Our team has a strong a work ethic and style – we are seeking the same. If you are interested in being part of a great company and work hard to help it attain its full potential, we want to speak with you. Required Skills and Experience: Excellent leadership and teamwork skills. Demonstrated talent for high-caliber creative concepts and writing, with solid understanding of design and direct marketing principles. Proven track record of email and direct mail marketing experience necessary. Ability to judge creative concepts and copy, and clearly communicate creative and strategic direction to others. Excellent communication, planning, time-management, and follow-through skills. Working knowledge of Microsoft Office, Flash, Photoshop, HTML, and Illustrator. Marketing/Advertising Agency experience preferred. Job Benefits and Perks: Health, dental, and vision insurance. 401K, paid holidays, and PTO. Competitive wage; compensation commensurate with skills and experience. Weekly yoga and in-house massage therapist. Discount on fitness memberships. Downtown Clearwater parking. Annual summer and winter parties. ... (read more)
Chicago / IL

Inside Sales Representative

Affinitiv is looking for a driven, confident and energetic full-time Inside Sales Representative for our downtown Chicago, IL location who enjoys prospecting clients and building relationships with unlimited income potential based on performance. A successful Inside Sales Representative will leverage their excellent communication, sales, and product knowledge skills to generate revenue through telephone sales of Affinitiv products. Responsibilities: Prospect clients by calling automotive dealerships to identify the Service Manager and/or General Manager contact, setting up appointments, and sending out follow-up emails. Consultative selling approach to ensure the needs of the client are met. Close sales by building relationships, overcoming objections and skillfully influencing clients to make buying decisions. Follow-through on each order by receiving a completed order form, reviewing it for accuracy and submitting it for processing. Follow-up with clients on cancelled orders and set expectations for future calls. Required Skills and Experience: Prior experience in a fast-paced sales environment involving telephone sales and cold calling. Competitive spirit and a relentless drive to succeed (if the company makes money, you make money!). Confidence to overcome sales objections and utilize proven sales closing techniques. Self-motivated, quick to learn and apply new product information, systems and techniques. Excellent communication and relationship-building skills. Perseverance, integrity, reliability and professional demeanor. Attention to detail, follow-through, and ability to prioritize your time. Salesforce or other CRM usage experience. A bachelor’s degree ... (read more)
Los Angeles / CA

Account Manager - Subaru

Our rapidly expanding company currently has an opening for a talented, motivated and qualified candidate to join our team as an Account Manager for the Subaru dealership marketing program. Our Account Manager will travel within the assigned territory to the designated area dealerships to ensure program understanding and usage of an exclusive marketing software platform in partnership with Subaru for their automotive dealership network. The individual filling this position is expected to both service and support the dealership's participation of this program, as well as sell participating ongoing services. They will develop a core relationship that facilitates an ongoing business relationship with the Subaru field force and the territory dealerships. Responsibilities: Enroll and maintain Subaru dealers. Inform & educate dealers on our program, program processes and program updates. Train dealership personnel and Subaru personnel on utilizing software and marketing programs. Assist dealers in selecting and launching individual & quarterly marketing programs. Support and direct the benefits of the program during in-person and phone follow-up. Act as the primary sales and support contact for assigned geography. Keep the company accurately apprised of the program status of each assigned dealership within the manufacture's territory. Build and maintain a highly professional relationship with the OEM field force and zone management. Have strong verbal and written skills. Have experience working with Outlook, Excel, Word and other Office programs. Required Skills and Experience: 2+ Years dealer sales or service and/or manufacture experience. Well-spoken/written; articulate and able to maintain a professional appearance/attitude at all times. Previous record of success and excellent employment references. The ability to thrive under pressure and maintain a positive problem-solving attitude. Some overnight travel is required. Strong marketing experience is also a big plus. Compensation package includes a base salary, and account maintenance commissions. Job Benefits and Perks: Health, dental, and vision insurance. 401K, paid holidays, and PTO. Competitive wage; compensation commensurate with skills and experience. ... (read more)
Chicago / IL

Account Executive

Our Account Executive (AE) plays a vital role in the customer experience and is a key member of the customer retention team. Supporting our clients with exceptional service by developing and executing life cycle management campaigns to achieve better outcomes is the core focus for this role. The AE is a business partner with our Regional Executives and works in tandem to optimize customer retention and client revenue. This is a great opportunity to showcase your customer engagement abilities and join a leader in the automotive software industry. Responsibilities: Apply understanding of customer objectives, automotive consumer behaviors, lifecycle marketing, and advanced analytics to develop targeted 1:1 campaigns. Develop and manage customer relationships and co-author client roadmaps and account plans. Partner with Regional Executive (RE), cross-functional teams on account management and campaign design and execution. Demonstrate expertise in all Affinitiv products and services. Manage campaign launches across cross-functional teams to ensure strategic, effective, timely and efficient execution. Drive performance metrics and key performance indicators to identify account risks and develop share of wallet sales strategies. Assist with campaign performance reports, including but not limited to interpreting and applying analytical insights to optimize campaigns and programs. Partner with Regional Executive (RE) and Vice President, Sales to assist with preparing new growth opportunities, Quarterly Business Report (QBR), and Customer Roadmaps. Seek to optimize, automate, and standardize across the customer operational model. Drive operational efficiency and scalability. Requirements: Bachelor’s degree from a four-year college or university. 1-3 years of experience working with advertising agencies, marketing technology, or digital media agencies. Excellent client service acumen. Excellent verbal, interpersonal and written communication skills with the ability to make and deliver client presentations. Demonstrated ability to self-motivate, work in high functioning teams and be flexible within a fast pace and changing environment. Proficient understanding of lifecycle management practices, targeting campaigns and online media. Strong knowledge of digital advertising techniques, strategies and practices. Familiarity with Salesforce. Ability to manage and prioritize multiple tasks and products. ... (read more)
Clearwater / FL

Inside Account Manager

Affinitiv's Inside Account Manager is an integral member of our Customer Success Team. Your primary focus is to proactively engage with your assigned dealership partners and encourage the usage of the software programs for more effective marketing by the dealership to their vehicle owners, in turn maximizing ROI. Additionally, you will assist and/or train dealership personnel with basic support issues, including simple software settings management, ongoing usage and increased user adoption. Maintaining great customer relationships with quick response time, geared towards a solution-driven focus and consistently high customer satisfaction is the mission of our Inside Account Manager. In addition to maintaining the accounts, it is also the responsibility of the Inside Account Manager to find areas of opportunity and upsell additional Affinitiv products to truly maximize profitability for our clients. We are seeking individuals with at least 2 years of customer service and sales experience, excellent phone skills who enjoy the benefits of being part of a growing team and company. Required Skills and Experience: 2+ years Customer Service experience. 2+ years Sales/Upselling experience. Strong communication skills, both on the phone and via email. Excellent grammar and spelling. Technologically savvy with a working knowledge of Microsoft Office and Outlook. Adept at multi-tasking in a fast-paced environment. Must be organized to facilitate follow-up and completion of tasks. Job Benefits & Perks: Paid health, dental, and vision insurance. 401K, paid holidays, and PTO. Competitive wage; compensation commensurate with skills and experience. Weekly yoga and in-house massage therapist. Discount on recreation organizations. Downtown Clearwater parking. Annual Summer and Winter parties. ... (read more)
Clearwater / FL

Marketing Services Representative

Our Marketing Services Representatives play an integral role in growing positive relationships with our customers. As the liaison between the customers and the development team, you will help create quality marketing campaigns that are in line with brand standards and exceeds the customer’s expectations in tight deadlines. Proactively contacting customers on a regular basis and engaging them with the product to further cultivate business partnerships and ensure retention is essential as a creative Marketing Service Representative. Our marketing team needs someone who is personally driven to perform, hardworking, and willing to work in a fast-paced, fun-loving environment. Required Skills and Experience: 2+ years of Customer Service experience. Knowledge of marketing and/or experience in marketing preferred. Some HTML knowledge preferred. Attention to detail and error free proofreading skills. Working knowledge of Word and Excel. Troubleshooting skills. Organizational and multi-tasking skills. Ability to meet daily deadlines. Data entry with accuracy and speed. No Telecommuting, remote work, temporary employment, project hires or contract work will be considered. Job Benefits & Perks: Paid health, dental, and vision insurance. 401K, paid holidays, and PTO. Competitive wage; compensation commensurate with skills and experience. Weekly yoga and in-house massage therapist. Discount on recreation organizations. Downtown Clearwater parking. Annual Summer and Winter parties. ... (read more)
Chicago / IL

Marketing Services Representative

As Marketing Services Representative for Affinitiv you will manage the production and delivery of marketing solutions specific to the automotive industry. Solutions include but are not limited to email, print, voice and text campaigns specific to end-customer marketing efforts. Our marketing team needs someone who is personally driven to perform, hardworking, and willing to work in a fast-paced, fun-loving environment. Responsibilities: Develop a solid base knowledge of all Affinitiv products and solutions managed by the Marketing Services Team. Establish strong lines of communication with Account Executive Team to ensure client needs and requirements are met. Collaborate with internal departments to fulfill contracts and resolve issues as they pertain to the products and solutions you support. Perform with consistency, efficiency and a sense of urgency. Escalate problems and issues as necessary through the proper channels. Understand your impact on the success of the client relationship and consistently exceed client expectations. Act as a team player and support others toward the success of the team. Engage team members with professionalism and respect. Skills and Experience: Knowledge of marketing and/or experience in marketing preferred Some HTML knowledge preferred Attention to detail and error free proofreading skills Working knowledge of Word and Excel Troubleshooting skills Strong organizational, time management and process management skills Ability to deliver high quality results in a deadline driven environment Data entry with accuracy and speed Ability to collaborate across departments and work as a team player Excellent communication skills Experience in automotive industry a plus ... (read more)
Clearwater / FL

Field Performance Manager

The Field Performance Manager will be responsible for developing close relationships with your portfolio of assigned clients, connecting with key decision makers and maximizing the potential of each account, educating clients on effective use of current suite of products and consulting on additional products that meet client needs. Our Field Performance Managers operate as the lead point of contact and will drive all tactical and strategic matters specific to your book of business, ensure successful delivery of our software solutions to client’s needs and objectives to ultimately build and maintain strong, long-lasting client relationships. Additional responsibilities include: Develop a trusted advisor relationship with key decision makers and build upon existing product use. Conduct training and communicate product knowledge effectively. Forecast and track key account metrics for both the client and Affinitiv management. Identify and grow opportunities within assigned territory and collaborate with sales teams to ensure growth attainment. Assist with high severity requests or issues and provide swift solutions or escalate to appropriate department as needed. Track and submit expenses accurately on a timely basis. Maintain client in-store visit schedule according to contract terms. Meet or exceed client retention goals, additional product quotas, product usage objectives and client satisfaction surveys. Required Skills and Experience: Proven account management or other relevant experience. Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization, including owner, executive and GM level. Experience in delivering client-focused solutions based on customer needs. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent listening, negotiation and presentation skills. Excellent verbal and written communication skills. Dependable safe transportation in accordance with all state laws. Must have valid DL, ability to rent a car, and ability to take domestic flights. Ability to incur travel related expenses to be reimbursed. Must be organized and task oriented. Must be able to visit clients in store each day of the week Monday thru Friday in accordance with Field Performance Manager contract and client requirements. Job Benefits & Perks: Paid health, dental, and vision insurance. 401K, paid holidays, and PTO. Competitive wage; compensation commensurate with skills and experience. ... (read more)