Essential duties and responsibilities include the following:
-Answer the incoming Service Calls
-Identify the customer's wants and needs
-Provide a complete explanation of parts and service availability, warranty, and pricing
-Assist all technicians in fulfilling the parts/service request by looking up the proper parts, warranty availability, and labor times
-Maintain customer satisfaction scores at or above company standards
-Present a Vehicle Inspection Report to EVERY customer
-Follow up with customers who have declined recommended services.
-Utilize xTime to provide menu and service options to our clients
-Must be able to work alternating Saturdays
-Professional appearance and strong communication skills
-Ability to understand and follow instructions
-Valid driver's license with a good driving record
-Must be TEAM and service-oriented.
Our benefits include:
-401(K) Retirement Plan With Percentage Match !!
-Employee Purchase Plan
Apply today ... this position will fill quickly
Job Type: Full-time