Customer Relationship Manager
Our client is searching for a Customer Relationship Manager with outstanding customer care and representation of core values within company.
The candidate would be responsible for handling communication and social media. The Customer Relationship Manager would work with a team to influence a better vision.
Your success will be defined by your ability to:
- Meet with clients and assess needs
- Develop parameters of project for client
- Implement software for client
- Manage high volume incoming calls
- Maintain positive interpersonal and sustain interactive communication
- Work closely with customer complaints, process customer accounts and file documents
- Ensure that all communication procedures, guidelines and policies are supported by the organization
Your strengths include:
- Work closely with Debits and Credits, accounting flows
- Typing of at least 40 WPM
- Management experience considered an asset
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Detail orientated and adaptable to different characters
If you are interested in this role and meet the above criteria, please click the “Apply” button to send your resume directly to Lily Brooks.
Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta’s best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity and customer satisfaction, and more.
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