Position Summary: Lead the commercial lines account management team of a stable, family-oriented NOVA-based insurance agency that has been a long time player in the WDC region. Transition to department leader and also manage a book of diversified commercial lines accounts in an environment and culture that promotes continued learning, professional development, and direct mentorship so that you too can advance to the executive level of the firm.

Opportunity:

• Work in a human-centered work culture where staff is empowered and enabled every day
• Lead the commercial lines team and be in line for a transition to commercial lines department leader
• This firm has a clear mission and purpose
• The optional remote work environment provides for autonomy and flexibility to achieve an important work/life balance
• Client provides the necessary structural and emotional support to it's employees
• Professional growth is afforded to everyone based on merits of the work being performed
• The account manager manages the entire client account providing an engaging and satisfying work flow
• Communications up and down the organization are clear and consistent
• Compensation is commensurate not only with experience but your attributes and skills
• Executive level benefits

Position Responsibilities:

• Provide service to existing clients related to updating policies, providing quotes, answering questions, and providing documentation
• Carrier Relations
• Develop, foster, and maintain strong relationships with clients and producers
• Ensure all accounts are renewed in a timely manner, working in conjunction with Commercial Team Leader and Producers
• Verify and maintain policy accuracy across the policy term
• Manage internal management of accounts including renewals and client issues
• Complete renewal applications and submissions to ensure timely receipt of quotations and policies
• Assist billing team with management and coordination of agency-bill accounts
• Advocate on the client's behalf, ensuring high-level of service and value deliver

Requirements:

• Five Plus years of commercial lines account management or similar experience. We can train and mentor, or you can hit the ground running.
• Exceptional interpersonal, written and verbal communication skills
• Basic computer skills including the Microsoft Office Suite
• Ability to work in a fast-paced environment
• Creativity and strong problem-solving skills
• Strong task and time management skills (ability to prioritize tasks)
• Basic math skills and understanding of basic financial concepts