Job Description

Field Service Technician - Alpharetta, GA

About Us

We are a growing company in the packaging equipment industry Our machines are PLC controlled and CE and UL certified. With a team of six technicians spread across the country, we are looking to expand our operations in the Southeast United States.

Position Overview

This is a remote position with a focus on field service activities, including installation and phone support for our range of specialized machinery. Ideally, the candidate should be based close to our Alpharetta office for periodic in-office collaboration. The role involves approximately three weeks of travel each month, primarily for three-day installation trips.


  • Installation of bending equipment and related machinery
  • Provide remote and on-site troubleshooting and support
  • Frequent travel (3 weeks a month, not all 5 days, mainly 3-day trips)
  • Close communication with our main office in Alpharetta, GA
  • Assist in training and onboarding new technicians as the team expands
  • Periodically report to the Alpharetta office for updates and team meetings


  • PLC knowledge is essential
  • CE and UL Certification familiarity is an advantage
  • Prior experience in electrical or mechanical work; candidates with military experience in similar roles are encouraged to apply
  • Strong customer service skills for phone support
  • Willingness to travel
  • Self-motivated and able to work from home


  • Starting salary in the $60,000 - $65,000 range
  • Bonus and commission on service hours
  • Salary expected to rise to approximately $75,000 in the second year
  • Expense coverage for travel

Click here to apply online


Alpharetta GA
Date Posted