Field Service Technician - Veteran Wanted
Job Description
Field Service Technician - Alpharetta, GA
About Us
We are a growing company in the packaging equipment industry Our machines are PLC controlled and CE and UL certified. With a team of six technicians spread across the country, we are looking to expand our operations in the Southeast United States.
Position Overview
This is a remote position with a focus on field service activities, including installation and phone support for our range of specialized machinery. Ideally, the candidate should be based close to our Alpharetta office for periodic in-office collaboration. The role involves approximately three weeks of travel each month, primarily for three-day installation trips.
Responsibilities
- Installation of bending equipment and related machinery
- Provide remote and on-site troubleshooting and support
- Frequent travel (3 weeks a month, not all 5 days, mainly 3-day trips)
- Close communication with our main office in Alpharetta, GA
- Assist in training and onboarding new technicians as the team expands
- Periodically report to the Alpharetta office for updates and team meetings
Qualifications
- PLC knowledge is essential
- CE and UL Certification familiarity is an advantage
- Prior experience in electrical or mechanical work; candidates with military experience in similar roles are encouraged to apply
- Strong customer service skills for phone support
- Willingness to travel
- Self-motivated and able to work from home
Compensation
- Starting salary in the $60,000 - $65,000 range
- Bonus and commission on service hours
- Salary expected to rise to approximately $75,000 in the second year
- Expense coverage for travel
Click here to apply online