Location
WDC Region - Remote/Hybrid
Date Posted
4/30/2022

Senior Commercial Lines Account Manager

Opportunity: Leading insurance brokerage/agency based in WDC is seeking a candidate with excellent account management and client relationship skills to provide high-level customer service and support to our high profile candidates in the WDC region and beyond. This client offers both remote and hybrid remote work options!

Position Responsibilities:

  • Provide service to existing clients related to updating policies, providing quotes, answering questions, and providing documentation
  • Real Estate experience a Big Plus
  • Carrier Relations
  • Client communications and relationship management duties
  • Develop, foster, and maintain strong relationships with clients, underwriters and wholesale brokers
  • Ensure all accounts are renewed in a timely manner, working in conjunction with Commercial Team Leader and Producers
  • Verify and maintain policy accuracy across the policy term
  • Manage lender communications, proof of insurance processing, and the payment of invoices
  • Complete renewal applications and submissions to ensure timely receipt of quotations and policies
  • Assist Howard billing team with management and coordination of agency-bill accounts
  • Advocate on the client's behalf, ensuring high-level of service and value deliver

Requirements:

  • Five Plus years of commercial lines account management or similar experience. We can train and mentor, or you can hit the ground running.
  • Exceptional interpersonal, written and verbal communication skills
  • Basic computer skills including the Microsoft Office Suite
  • Ability to work in a fast-paced environment
  • Creativity and strong problem-solving skills
  • Strong task and time management skills (ability to prioritize tasks)
  • Basic math skills and understanding of basic financial concepts