Job Description

For over 130 years, our company has been uniquely positioned in the Cincinnati marketplace as the only workplace solutions provider with expertise in Workplace Design + Furnishings, Move Management + Facility Services. We also have specialists in Warehousing + Banking Equipment Services + Installation Services.

Our team of creative and detail-oriented design experts create thought-provoking, innovative solutions that help our customers meet their business goals. Our hardworking and fun teamwork spans various landscapes, including corporate, healthcare, education, and hospitality environments. We leverage human-centered design to inspire creativity, learning, and healing. Our solutions integrate cutting-edge furniture, architectural walls, flooring, and technology designed and configured to facilitate workflow, enhance collaboration, and build culture.

Design Manager

The Design Manager leads a team of designers focused on delivering creative and thoughtful design. This role ensures design and project deadlines are met, designs adhere to established specifications and standards, and project schedules, bids, or design proposals are prepared. The Design Manager has a keen eye on the future and how technology can increase productivity while enhancing the client experience.

Detailed Responsibilities:

Team Management:

  • Develop departmental guidelines and procedures and provide daily direction to the team.
  • Set annual performance goals and objectives for the design team and provide regular feedback on individual performance.
  • Deliver critical feedback when needed and encourage team members throughout project timelines, evaluate/review specifications, and provide guidance on the best product approach to projects.
  • Align design talent to teams/projects based on strengths, balance team workload, and manage desired utilization.
  • Act as a process/system expert with exceptionally strong technical abilities to influence efficient processes and foster strong collaboration.
  • Provide direction on project specifications, recommend value engineering options, and review and audit designers' specifications for accuracy.
  • Evaluate the use of technology within existing processes and recommend efficiencies to enhance team productivity.
  • Develop and recruit talent by identifying individual designer talents, building upon strengths, and addressing developmental opportunities. Assist in hiring, onboarding, and training new hires.

Business Development:

  • Serve as an influential presenter who understands and embodies current trends, actively monitors their evolution, and drives the organization to stay ahead of trends. Build audience confidence, represent trends effectively, and communicate their relevance to customers/influencers.
  • Design project work as needed.
  • Collaborate with sales leaders to ensure delivery on client commitments.
  • Develop and implement successful design strategies, outlining how the design team will create deliverables and implement them.
  • Continuously improve our design services by ensuring leadership in the industry through automation, work processes, and knowledge.
  • Track and evaluate feedback from customer surveys and responses to create an overall picture of design performance and provide direction on improvements for future projects.
  • Assist in client work and engage with clients directly.
  • Deliver the company's story to clients and actively participate in showroom tours.
  • Build expert relationships with customers and internal partners, being credible, dependable, authentic, and transparent.
  • Maintain contacts with other design/dealer professionals to identify market-based perspectives and obtain membership in at least one active community group.
  • Participate in client-sponsored events and community engagements sponsored by the company.

Required Education and Experience:

  • Bachelor’s degree or equivalent experience.
  • 3-5 years of design experience.
  • CET experience preferred.
  • Proficiency in Microsoft Office applications.
  • Ability to travel outside of the office, including occasional overnight travel.

Details

 
Location
Cincinnati OH