Hampton Virginia Beach - Remote/Hybrid
Date Posted

Commercial Lines Account Manager

Opportunity: This leading independent insurance agency has been in operation in the Virginia Beach/Norfolk/Hampton region for over 50 years. They are experiencing fast-growth in both commercial lines, personal lines, and group benefits. The client is seeking someone who can manage a commercial lines book of business that is diverse and focused in the small to mid-market segment across various industries. If you are looking for excitement, change, and challenge, this opportunity may be for you. The client can accommodate a hybrid work environment and are looking for the future leaders in the industry!

Position Responsibilities:

  • Provide service to existing clients related to updating policies, providing quotes, answering questions, and providing documentation
  • Carrier Relations
  • Develop, foster, and maintain strong relationships with clients, underwriters and wholesale brokers
  • Ensure all accounts are renewed in a timely manner, working in conjunction with Commercial Team Leader and Producers
  • Verify and maintain policies in collaboration with clients
  • Manage lender communications, proof of insurance processing, and the payment of invoices
  • Complete renewal applications and submissions to ensure timely receipt of quotations and policies
  • Assist the billing team with management and coordination of agency-bill accounts
  • Advocate on the client's behalf, ensuring high-level of service and value deliver


  • Five Plus years of commercial lines account management or similar experience. We can train and mentor, or you can hit the ground running.
  • Exceptional interpersonal, written and verbal communication skills
  • Basic computer skills including the Microsoft Office Suite
  • Ability to work in a fast-paced environment
  • Creativity and strong problem-solving skills
  • Strong task and time management skills (ability to prioritize tasks)
  • Basic math skills and understanding of basic financial concepts