Seeking a motivated and experienced front desk receptionist for our busy Oral Surgery Center. The Receptionist performs day-to-day administrative and general office duties including but not limited to, welcoming and greeting patients/visitors, checking in patients for appointments, scheduling appointments, answering telephones, and maintaining records and accounts.

Essential Job duties

  • Serves as the initial contact person for the organization.
  • Assists caller or visitors in any way possible, routing them to the most appropriate personnel within the organization. Follows office telephone procedures.
  • Maintains complete and accurate telephone or visitor messages for office personnel, assuring accurate routing of messages in accordance with office procedures.
  • Maintains and protects confidentiality of patient information.
  • Informs patient on the most appropriate time to arrive, anticipating schedule and need for collecting patient information prior to their appointment.
  • Accurately obtains/verifies correct patient by name and birth date, address, phone number, insurance and referral source.
  • Calls to confirm appointments 24 hours prior to office visit or patients that fail to keep their appointment.
  • Disseminates accurate information regarding the organization’s procedures, patient payment policies and insurance billing procedures.
  • Greets patients on arrival
  • Registers and maintains accuracy of patient information by verifying patient's correct information: home address, telephone number, place of employment, and current insurance policy.
  • Checks to see if balance is owed on patient account, collects any payments due on patient account.
  • Prepares or ensures correct information is placed in scheduling system and enters patient charges/payments when applicable.
  • Notifies appropriate personnel of each patient's arrival or assists patient to exam room and check out patients as they leave.
  • Assists in the on-going activities, cleaning and maintenance of the office to ensure a clean and pleasant environment
  • Attendance and Punctuality
Oak Lawn IL
Practice Name
Job Type
Full-Time Regular