Mortgage Claims Manager/Director
We are seeking an experienced Mortgage Claims Manager/Director to oversee our mortgage claims department. The successful candidate will be responsible for managing all aspects of mortgage claims processes, ensuring compliance with state and federal regulations, and leading a team to maximize recovery and minimize losses. This role requires a strategic leader who can enhance our processes and deliver results that contribute to the overall success of our company.
Responsibilities:
- Lead and manage the mortgage claims department, including setting strategic direction, establishing performance standards, and supervising staff.
- Develop and implement policies and procedures that ensure efficient and compliant claims processing.
- Oversee the investigation of claims to verify validity, assess coverage, and determine appropriate compensation.
- Collaborate with the legal department and external legal counsel on litigated claims and issues of potential liability.
- Analyze claims data to identify trends, prepare reports for senior management, and recommend improvements to reduce risks and costs.
- Maintain up-to-date knowledge of industry regulations and ensure the department complies with all legal and regulatory requirements.
- Manage relationships with insurers, third-party administrators, and other external partners.
- Provide training and development opportunities for claims staff to enhance their skills and performance.
- Handle complex claims negotiations and settlements.
- Prepare and manage the budget for the claims department.
Requirements:
- Bachelor’s degree in Business Administration, Finance, Law, or a related field. Master’s degree preferred.
- Minimum of 10 years of experience in mortgage claims or a related field, with at least 5 years in a managerial role.
- Strong understanding of mortgage products, claims management processes, and applicable laws and regulations.
- Proven leadership skills with the ability to manage and motivate a team.
- Excellent analytical, decision-making, and problem-solving skills.
- Exceptional communication and interpersonal skills, capable of effectively managing stakeholder relationships.
- Proficiency in claims management software and Microsoft Office Suite.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurances
#1081
United States Pay Range
$90,000/yr. - $150,000/yr.a USD
Job Type
Full-Time Regular
Full-Time Regular
Location
Remote
Salary Range$90,000.00 — $150,000.00Remote